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We have your order & you will get a confirmation email also. We will have your order dispatched within 24-48 working hours depending on the shipping option selected. Once dispatched you will get an email letting you know your orders on it's way (do check your junk / spam box if you've not had it).
Parcels get delivered with myhermes courier where we have tracking every step of the way, smaller items get delivered Royal Mail where we have end to end tracking also. If you've not received your item within 10 days please do get in touch and we can check the tracking. There's a lot of pressure on couriers at this time but we're doing our best to meet delivery deadlines.
Once you've got your order we're here to help you get the most from it. So any queries do get in touch through the contact page form and we'll get back to you within 48 working hours.